Frequently Asked Questions

We paint the apartment, clean or replace carpet, clean the apartment, replace blinds and any other parts.

Yes, our on-site maintenance team is available to handle repairs and service requests promptly.

Place a work order on the resident portal.

Our team assesses the issue, assigns a technician, and performs the necessary maintenance work.

No, you do not need to be present. Our service technicians can complete work with your permission to enter your apartment.

Call the office and maintenance will open the door.

Yes, but if you change wall colors you need to paint it back when you move out.

Our community offers a heated pool, kiddie pool, Jacuzzi, fitness room, and a laundry room for your convenience.

Our pools and decks are open for use year-round.

Yes, parking is available in our community.

The washer and dryer hookups are located next to the office.

Yes, Saratoga Resort Villa Apartments is pet-friendly!

Pet deposit: 1 pet $200; 2 pets $250.00 and pet rent per month $35.00.

No, we do not have any weight or breed restrictions on pets.

No, we do not have a pet park on-site.

Our apartments come with a standard set of appliances, including a refrigerator, dishwasher, stove, and microwave.

No, we do not offer furnished apartments.

We do not have furnished apartments.

No, we do not offer short-term leases.

No, we do not offer corporate leases.

Unfortunately, we do not hold packages at the leasing office.

The fitness center is open from 8 AM to 8 PM.

The fitness center is equipped with treadmills, an exercise bike, weights, a leg curl machine, and a weight stack machine.

No, it does not cost anything to take a tour.

No, but we do recommend making an appointment and we do accept walk-ins.

We have open communication, are approachable, and encourage direct interaction.

You can apply for an apartment directly on our website.

It can typically take 3-5 days for an application to be approved, assuming all required documents and fees are included.

Application Fee $55 per adult, Administration Fee $150.00, Holding Fee $200, Deposit (depends on credit), prorated rent, and any pet fees.

For first-time renters, we recommend reading the lease carefully, inspecting the property before moving in, getting renters insurance, and always being respectful of your neighbors.

You can pay your rent conveniently through your resident portal.

To pay your rent online, log in to your account on Rent Café.

Yes, there is a monthly utility fee.

Yes, renter's insurance is required.

Your rent includes water, sewer, trash, gas, pest control, and a service fee.

For electricity we use KUA, and you can easily set up service through their website.

You can choose any provider for internet and cable services.

Yes, a bonus of $500 is offered to the tenant who referred you.

Let us know when your guests will be visiting, and we'll provide a visitor's pass for their vehicle.

No, subletting your apartment is not allowed.

If you need to break your lease, you will be required to pay the early termination fee.

Yes, there is a bus stop right across the street!

Saratoga Resort Villa Apartments is near Storey Lake.

Our community is located in the Osceola County school district.

The nearest dog park is just 9 minutes away.

Yes, there are bike trails at Shingle Creek Regional Park.

Residents typically shop at Target, Sam's Club, Ross, and Marshall's.

The nearest coffee shop is Starbucks, 2 minutes driving and 4 minutes walking.

The nearest cross street is Target Blvd. with West Irlo Bronson Memorial Hwy.